Terms & Conditions

Effective Date: August 4, 2026

Welcome to Mo Gemstone. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About Us

Mo Gemstone is an online retailer offering natural crystals, gemstone jewelry, crystal home décor, and related products to customers worldwide.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website.

3. Product Information

We strive to display our products as accurately as possible. Because our products are made from natural stones:

Every crystal is unique.
Color, texture, inclusions, shape, and size may vary.
Natural imperfections are not considered defects.

Product images are for illustration purposes. Slight variations should be expected.

4. Pricing

All prices are displayed in the currency selected on the website.

We reserve the right to change prices at any time without prior notice.

Taxes, customs duties, VAT, GST, import fees, and local charges are the responsibility of the customer unless otherwise stated.

5. Orders

We reserve the right to:

Accept or reject any order.
Cancel suspected fraudulent orders.
Cancel orders due to pricing errors.
Cancel orders if products become unavailable.

If payment has already been received, a full refund will be issued for cancelled orders.

6. Payments

Payments are processed through secure third-party payment providers.

Mo Gemstone does not store your complete payment card information.

7. Shipping

Orders are shipped to eligible international destinations.

Delivery times are estimates and may vary due to customs inspections, weather conditions, public holidays, courier delays, or other circumstances beyond our control.

8. Intellectual Property

All website content including logos, images, graphics, product descriptions, videos, and designs belongs to Mo Gemstone and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access.
Upload malicious software.
Copy website content without permission.
Interfere with website security.

10. Limitation of Liability

Mo Gemstone shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where prohibited by applicable law.

11. Governing Law

These Terms shall be governed by the laws applicable to the jurisdiction in which Mo Gemstone operates, without limiting any mandatory consumer protection rights available in your country of residence where required by law.